Overview

magic is the prepaid line from touch that offers you a host of default features and keeps you in control of your spending.
Benefits
  • Accumulation of validity up to 1 year.
  • Unlimited accumulation of credit.
  • Free default services: Clip, Call Wait/Hold, Multi-party Conference and Voice Mail.
  • Free access to international calls.
  • Ability to make calls and send SMS during the 5 days barred period. 
magic Line Stages:
 
ACTIVE BARRED (5days) SUSPENDED (7days) DEACTIVATED
  • Incoming: Yes
  • Outgoing: Yes
  • Service subscriptions: Yes 
  • Incoming: Yes
  • Outgoing: Yes
  • Service subscriptions: No 
  • Incoming: No
  • Outgoing: No
  • Credits/Services: Lost
Line is deactivated 
 

Need to Know 

 

  1. To recharge your line:
    Dial *200*14-digit secret code of the recharge voucher# and press "OK" (free of charge).
    Or download the touch self-care app and go to Recharge Services, 3 options are available there:
    - Self-Recharge: Recharge your line by entering the 14-digit secret code of the recharge voucher 
    - e-Recharge: Recharge your line through credit or debit card
    - Post-to-Pre: Recharge your line from a touch postpaid line
  2. To check the account balance and validity: Dial *220# (free of charge) or download the touch self-care app and go to Current Balance.
  3. To view the last 3 activities: Dial *210# and press "OK" (free of charge).
  4. To switch from Start, Smart, Super, AL Tawasol to magic during the line’s active period, text “magic” to 1144. Note however, that any remaining credit, validity or activated services will not be transferred to the new plan. Once the switch is successful, you will have 5 days of “Suspension period” to recharge your line before it gets deactivated.
  5. To check your profile: Text “Prof” to 1144 (free of charge). 
Documents needed to purchase a new magic line:
For Lebanese, one of the below original documents is required:
  • An Identity Card (An Identity Card without a picture is not accepted). If holding an ID with an old photo you need to get a copy of the ID along with a copy of a valid passport or civil record (not more than 3 months old).
  • A valid passport.
For foreigners, one of the below original documents is required:
  • A valid passport showing an entry visa or equivalent, each as per his/her nationality.
  • A valid Residence Permit.
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Useful Codes & Forms

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