Officers and soldiers of the Lebanese Armed Forces in addition to Civil Defense, Red Cross (First Aid), Municipality Police and General Security members can now enjoy special rates on local minutes, SMS and internet, all at a discounted rate!
Eligible members are:
- Lebanese Army members, contractuals and Martyr's families
- Internal Security Forces
- State Security
- Lebanese Armed Forces Association (Veterans)
- General Security
- Lebanese Customs
- Municipality Police, Civil Defense, Beirut Guard Regiment and Fire Brigade
- Red Cross (First Aid)
| Minutes | SMS | Internet* | Validity | Monthly Fee |
| 120 | 120 | 1.5 GB | 30 Days | $1.5 |
*Data (Pay As You Go) rate is at $0.01/MB
Bil Khidmeh Plan Stages:
| Active (30days) | Suspended (10days) | Deactivation |
|
|
Line is deactivated |
How to Subscribe
- New “Bil Khidmeh” line is at $7.5 (including the bundle). Eligible members must visit any touch service center/POP and present the required documents (listed below).
- Existing prepaid customers migrating to a “Bil Khidmeh” line should present in addition to the required documents their touch prepaid SIM card. A minimun amount of $1.5 is required to perfrom a successful switch. Note that the available balance will remain, however the validity will be reset to 30 days & any active services will be lost.
- Bil Khidmeh line can be recaptured if still available at $7.5.
- Blocked and lost SIM reissue costs $1.67.
- Officers are eligible to 2 “Bil Khidmeh” lines and soldiers to 1 “Bil Khidmeh” line.
*Can be purchased in LBP based on Sayrafa rate and prices exclude taxes.
Documents Needed:
- Lebanese Army: members including contractuals and Martyrs' familiies need to refer to the LAF administration.
Only in case of line recapture or SIM change they may visit any of touch service centers/PoPs:
- LAF members to submit the specimen no.2- LAF Contractuals to submit the contractual ID- LAF Martyr’s Family beneficiary to submit the Martyrs Family ID - Lebanese Armed Forces Association (Veterans): membership card and a declaration form
- Internal Security Forces: Internal Security ID
- State Security: State Security ID
- Municipal Police: statement from the municipality or municipal ID card, along with the civil ID
- Civil Defense: civil defense ID and a Civil ID
- General Security members need to refer to the General Security administration
- Red Cross: red cross ID or laisser passer and a Civil ID
Need to know
1-To recharge your line with magic vouchers:
Dial *200*14-digit secret code of the recharge voucher# and press "OK" (free of charge).
Or download the touch self-care app and go to Recharge Services, 3 options are available there:
- Self-Recharge: Recharge your line by entering the 14-digit secret code of the recharge voucher
- e-Recharge: Recharge your line through credit or debit card
- Post-to-Pre: Recharge your line from a touch postpaid line
You can also receive $1.5 Credit Transfer from a touch prepaid or postpaid line and the Bil Khidmeh bundle will be automatically renewed at the expiry date.
2-To check the account balance and validity: Dial *220# (free of charge) or download the touch self-care app and go to Current Balance.
3-Bundle’s minutes and SMS are for local usage only. They exclude calling or texting shortcodes, which will be deducted from your line main balance.
4-Active data plans on the line will be consumed successively as follows:
- First the Whatsapp MB
- Followed by Bil Kidmeh Plan Internet MB
- Followed by HSI MB
- And finally PAY As You Go MB ($0.01/MB)
5-To check your profile: Text “Prof” to 1144 (free of charge).