Overview

"Ma3ak" is a prepaid plan tailored for people with special needs. "Ma3ak" offer includes local minutes, SMS and internet, all at a discounted rate!

Minutes SMS Internet* Validity Monthly Fee
120 120 1 GB 30 Days $1.5

*Data “Pay As You Go” rate is at $0.01/MB.
**Minutes and SMS are for local usage only.

Ma3ak Plan Stages:
Active (30 days) Suspended (10days) Deactivation
  • Incoming: Yes
  • Outgoing: Yes
  • Services Subscription: Yes
 
  • Incoming: Yes
  • Outgoing: No
  • Services Subscription: No
  • Credit/Services: Remain (on hold)
  • Bundle's minutes, SMS and MBs: Lost
Line is deactivated
How to subscribe:
  • Entitled customers are Lebanese people registered at the Ministry of Social Affairs.
  • Customers (or designated delegates) must visit touch service centers and present the Handicap ID, the Lebanese ID to benefit from a new Ma3ak plan. Assigned delegates must fill and sign the delegation form.
  • The new line fee (including the bundle) is $7.5.
  • If already a touch prepaid subscriber, customer should present in addition to the required documents, the prepaid touch SIM card. A minimum amount of $1.5 is required to perform a successful switch at touch premises. To note that the available balance will remain, however the validity will be reset to 30 days & any active services will be lost. 
  • Blocked and lost SIM reissue costs $1.67. 
  • Each customer can only benefit from 1 "Ma3ak" line.
*All prices exclude taxes.  

Need to Know 

 

  1. Recharging Methods:
    - Self-Recharge: Dial *200*14-digit secret code of the recharge voucher# and press "OK".
    - Third Party Recharge: Dial *300*9613xxxxxx*14-digit secret code of the recharge voucher# and press "OK".
    - Or Online via touch self-care app and go to Recharge Services and/or via e-Recharge using a credit/debit card. 
  2. To check balance and validity: Dial *220# or download the touch self-care app and go to Current Balance.

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